Groww has become one of India’s most popular investing platforms, especially among beginners and long-term investors. Its clean interface, zero AMC model, and easy onboarding have made it a go-to choice for millions. But like any platform, users sometimes face issues—login problems, order delays, KYC queries, or account-related concerns.
If you need help, Groww offers multiple support options including phone, email, and escalation contacts. Here’s everything you need in one place.
1. Groww Customer Care Number
Primary Support Number
- +91 9108800604
- Availability: 24×7
👉 You can call anytime for:
- Account issues
- Transaction problems
- App-related errors
Key Highlight
Unlike many brokers, Groww offers round-the-clock support, which is a big advantage for users.
2. Groww Email IDs
For detailed queries, documentation, or complaints, email is often more effective.
Main Support Email
- support@groww.in
Escalation Emails
- Head Customer Care: headcustomerservice@groww.in
- Compliance / Grievance: grievances@groww.in
- Escalation (Higher Authority): escalation@groww.in
3. Groww Head Office Address
Groww operates from its main office in Bengaluru.
Registered & Corporate Office
Groww
No. 11, 2nd Floor
80 FT Road, 4th Block
S.T Bed, Koramangala
Bengaluru – 560034
Karnataka, India
4. Key Contact Persons (Escalation Matrix)
If your issue is not resolved through normal support, you can escalate step by step.
Customer Care
- Name: Kamal Singh Negi
- Phone: 9108800604
- Email: support@groww.in
Head of Customer Care
- Name: Sunil Bissa
- Phone: 8046161210
- Timings: Mon–Fri (9 AM – 5 PM)
- Email: headcustomerservice@groww.in
Compliance Officer
- Name: Boudhayan Ghosh
- Phone: 8061933732
- Timings: Mon–Fri (9 AM – 5 PM)
- Email: grievances@groww.in
Designated Director (Final Escalation)
- Name: Santosh Jayaram
- Phone: 01161195318
- Timings: Mon–Fri (9 AM – 5 PM)
- Email: escalation@groww.in
5. Tips for Faster Support
1. Try Help Center First
- Many issues (login, KYC, withdrawals) are already solved there
2. Keep Details Ready
- Registered mobile number
- Email ID
- Order ID or transaction ID
3. Use Email for Serious Issues
- Better tracking
- Written proof
4. Follow Escalation Step-by-Step
- Don’t jump directly to higher authority
- Start from basic support
5. Stay Safe from Fraud
- Groww never asks for:
- OTP
- Password
- PIN
👉 Avoid sharing sensitive details with unknown callers.
Final Thoughts
Groww’s support system is simple but effective—24×7 phone support backed by structured escalation levels. If you follow the right approach—start with support, then escalate if needed—you can resolve most issues without much hassle.
For urgent matters, calling directly is best. For detailed problems, email works better.