Dhan is a fast-growing, technology-first trading platform designed mainly for active traders. Known for its speed, clean UI, and zero AMC model, Dhan focuses heavily on providing quick support—especially through chat and email.
If you face any issue—account-related, trading errors, or technical problems—you can contact Dhan through the following official channels.
1. Dhan Customer Care Number
Primary Support Numbers
- +91 9987761000
- +91 9930861000
Working Hours
- Monday to Saturday
- 9:00 AM – 6:00 PM
- (Trading days)
Best Use Cases
👉 Call for:
- Urgent trading issues
- Account access problems
- Time-sensitive queries
2. Dhan Email ID
Main Support Email
- help@dhan.co
What Happens After Email?
- Your query is logged
- Support responds during working hours
👉 Email is best for:
- Detailed complaints
- Documentation
- Follow-ups
3. Best Way to Contact Dhan
👉 Live Chat (Recommended)
- Available inside the app/platform
- Provides real-time responses
- Fastest way to resolve issues
Alternative Option
👉 Knowledge Base (Help Section)
- Covers most common questions
- Instant solutions without waiting
4. Head Office Address
Dhan operates under Raise Securities in Mumbai.
Registered & Corporate Office
Raise Securities Private Limited
Unit No. 2201, 22nd Floor
Gold Medal Avenue, S.V. Road
Beside Patel Petrol Pump
Piramal Nagar, Goregaon West
Mumbai – 400104
Maharashtra, India
5. Tips for Faster Resolution
1. Use Chat First
- Fastest response
- Ideal for quick queries
2. Call for Urgent Issues
- Especially during trading hours
3. Use Email for Detailed Problems
- Better tracking
- Useful for escalation
4. Keep Details Ready
- Client ID
- Registered mobile number
- Order ID (if applicable)
5. Stay Safe
- Never share OTP, password, or PIN
- Dhan never asks for sensitive details
Final Thoughts
Dhan offers a modern support system—chat-first, backed by phone and email. While it doesn’t follow a complex escalation hierarchy, its focus on fast response and simple processes makes it efficient for most users.
For quick help, use chat. For urgent issues, call. For detailed queries, email works best.